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Secure by architecture, not by promise.

The safest data is the data that never leaves your building. Here is how we design security into every Stelaah system, so protection is structural, not just a policy on a page.

Last updated 17 July 2026
On-premise by default

Processing, recording and AI run on hardware inside your property. There is no central Stelaah cloud holding your life.

Encrypted & segmented

Data is encrypted where it matters, and networks are segmented so guests, operations and building systems never share a lane.

Least-privilege access

Every person and device gets only the access they need, with per-user codes and full logs of who did what, and when.

Resilient by design

Battery backup, internet failover and local operation keep security running through outages and storms.

How your data flows

In a Stelaah system, footage, voice and automation are handled locally. Where you choose remote access, for example viewing a camera from your phone, connections are made securely and directly to your own equipment, not routed through a Stelaah data centre that stores your content.

Keeping systems current

Under a support agreement, we apply tested firmware and software updates, monitor device health and respond to security advisories. Updates are managed by the team that knows your installation, not pushed blindly.

Physical & operational security

Equipment is installed in secured locations, our staff work under confidentiality obligations, and access to any client system is controlled and logged. Good security is as much about people and process as it is about technology.

Reporting a concern

If you believe you have found a security issue with our website or a system we installed, please tell us through the contact page. We take reports seriously and will respond promptly.

Why property AI should never touch the cloud → Read our Privacy Policy →
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