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The install is day one. We stay for the years.

Every Stelaah system can be covered by a Care Plan: monitoring, maintenance and priority response as a simple monthly agreement. Plans are priced to your property’s size and scope, so you pay for the care your system actually needs.

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Stelaah technician servicing a network rack

Three plans. One promise: it stays working.

CARE PLAN
Essential

For homes and small properties that want a safety net.

Remote monitoring & alerts
Software & security updates
Remote fixes, business hours
Annual on-site health check
Phone & WhatsApp support
Discounted call-out rates
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Most popular
CARE PLAN
Plus

For villas, rentals and businesses that depend on the system daily.

Everything in Essential
Priority response times
Quarterly preventative visits
Failover & backup power checks
Monthly energy & health report
Cleaner & staff code management
Hurricane-season preparation
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CARE PLAN
Complete

For hotels, government and multi-site operations where downtime is not an option.

Everything in Plus
24/7 monitoring & response
Guaranteed response SLA
Dedicated account manager
Parts & labour included
Insurance-ready documentation
Staff training & refreshers
Annual system roadmap review
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Most problems are fixed before you hear about them.

Care Plan properties report to our monitoring around the clock. A camera that stops recording, a battery running low, a network link flapping before it fails: we see it, fix it remotely or schedule the visit, and tell you afterwards. The best support call is the one you never had to make.

You own the system
A Care Plan covers care, never access. Cancel any time and everything keeps working.
Priced to the property
A two-bedroom home and a 64-room hotel should not pay the same. Quotes follow the site assessment.
One agreement, everything covered
Security, network, power, displays and software under a single plan, not five contracts.

Tell us about your system. We’ll price its care.

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It’s all connected.

Automation, security, networking, displays and monitoring. Planned, installed and supported as one system.

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